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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jo Ann Brewer

July 25, 2024

5  out of  5 rating by Jo Ann Brewer
"Warm greetings, understanding my needs, taking time to help me understand about my policy I'm always treated at Polly office better than family love them I give a great big hug to Natalie she is the most😇🤗😍"
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Ashley Hall

July 24, 2024

5  out of  5 rating by Ashley Hall
"Polly and her staff have the best customer service! You can tell that they have your best interest at heart."
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Kendall Albertson

July 23, 2024

5  out of  5 rating by Kendall Albertson
"Great service!"
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Currie Houston

July 11, 2024

5  out of  5 rating by Currie Houston
"The service and staff at Polly Piland State Farm office are top notch. I’ve been a customer at this office for 25 years. The agents are extremely helpful and help me get the best coverage for the best price. I feel like I’m family every time I step in the office. I’ve tried other State Farm agents and nobody beats Polly or her staff!"
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Robert Jimenez

July 5, 2024

5  out of  5 rating by Robert Jimenez
"Customer service here is fantastic, they are quick and very helpful."
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Amanda Maultsby-Willett

June 15, 2024

5  out of  5 rating by Amanda Maultsby-Willett
"Quick service and friendly staff! Very responsive and willing to help. Natalie was very helpful on the phone."
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Duane Roeser

June 13, 2024

5  out of  5 rating by Duane Roeser
"I had questions about the delay on receiving my deductible. I went to local office and spoke with Mayra Diaz. She listened to my concerns and while I was in her office she reached out to claims and provided the answers to all my questions. Thanks Mayra for being a good listener and getting results!"
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Katherine Brown

June 10, 2024

5  out of  5 rating by Katherine Brown
"I have been with State Farm Insurance since 1986. Polly and her staff are and have always been very helpful! Glad to see Gail back working for Polly too."
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Donna Perkins

June 10, 2024

5  out of  5 rating by Donna Perkins
"From the first time we met, at a nearby deli counter, Polly has treated me and my family as friends she cares about, and not simply and insurance sales person. That’s what an “agent” is!!! Highly recommend her and her staff!!!!!"
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Brayden West

June 9, 2024

5  out of  5 rating by Brayden West
"Spoke with Natalie she was super helpful and answered all my questions!"
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Aleksander

June 5, 2024

5  out of  5 rating by Aleksander
"Nathan burnham help me understand what was going on with my insurance payment and was a real help."
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Kristin Godley

June 4, 2024

5  out of  5 rating by Kristin Godley
"Hunter Cannon was a tremendous help in assisting with a policy. He was very professional & answered all my questions! Polly Piland has a great team of knowledgeable employees!"
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Haylie Butler

May 30, 2024

5  out of  5 rating by Haylie Butler
"While searching for insurance they were very friendly and informative"
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Angela Butler

May 30, 2024

5  out of  5 rating by Angela Butler
"While calling around looking for quotes I found your staff to be very inviting and professional."
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Karen Traynor

May 24, 2024

5  out of  5 rating by Karen Traynor
"We have been with State Farm for over 40 years and wouldn’t consider any other company for our insurance needs. Polly and her entire staff manage all of our insurance essentials, and we couldn’t be happier with our “good neighbor.” The staff are always friendly, professional, knowledgeable, patient, and continuously take the time to understand our needs and preferences. Throughout the years, they regularly reviewed our policies to ensure we have adequate coverage. Polly is honest, trustworthy, great to work with, and offers great rates! Highly recommend!!!"
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Dylan Hedgecock

May 8, 2024

5  out of  5 rating by Dylan Hedgecock
"Always helpful folks: the process is always nice and easy and clearly explained for everything!"
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Emmy Brandenburg

May 1, 2024

5  out of  5 rating by Emmy Brandenburg
"Very helpful office!!"
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Ryan Clemmons

May 1, 2024

5  out of  5 rating by Ryan Clemmons
"Great service, very nice, highly recommend"
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Saul Lopez

May 1, 2024

5  out of  5 rating by Saul Lopez
"Juliana was very nice when we spoke on the phone regarding an auto quote. Everyone was busy at the moment but she took down my information and got back to me in less than an hour. Great office!!"
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Beth Venne

April 16, 2024

5  out of  5 rating by Beth Venne
"We have been with Polly and her team for years and love the service we receive every time. When we added our teen driver to our policy, not only were they knowledgeable about the process - giving us helpful tips, but they also helped calm this mama's nerves!"
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Rita K. Brockway

April 12, 2024

5  out of  5 rating by Rita K. Brockway
"Just wanted to note that any time I call the office, Maura gives excellent service - very friendly and personable also!"
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Alfredo Marin

April 10, 2024

5  out of  5 rating by Alfredo Marin
"Great office and amazing staff."
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Nancy Soto-Garcia

April 10, 2024

5  out of  5 rating by Nancy Soto-Garcia
"Thank you for being super friendly and patient! They were so helpful as well!"
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Gloria Spriggs

April 9, 2024

5  out of  5 rating by Gloria Spriggs
"Ms. Mayra always gives me excellent service!"
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Chen Quinn

April 3, 2024

5  out of  5 rating by Chen Quinn
""Hello Polly, I wanted to express my gratitude for the exceptional service I received from Michael at your State Farm Agency. His patience, professionalism, and kindness were truly commendable. He took the time to address all my questions regarding Universal Life and Whole Life insurance, helping me understand them better. Your leadership reflects in the excellence of your team. Thank you and your office for the invaluable assistance. Highly recommend!""