
State Farm® Insurance Agent Polly Piland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kimberly Bullock
September 5, 2025
"This Group of ladies are a wonderful asset to State Farm. They are very professional with a personal component that puts you at ease. I highly recommend them for you insurance needs. That equates to five stars. ⭐️ ⭐️⭐️⭐️⭐️"
"Thank you for your thoughtful review! We’re so glad our team could provide professional yet personal service that puts you at ease. Your recommendation and five-star feedback mean so much to us!"
Hannah Scott
September 2, 2025
"Polly and her team are wonderful to work with! They’re professional, responsive, and genuinely care about finding the best coverage. Any time I’ve had questions, they’ve been quick to help and made the whole process easy. Highly recommend!"
"Thank you for your thoughtful review, Hannah! We’re so glad to hear Polly and the team could make the process easy and provide caring, responsive service. Your recommendation means so much to us!"
Halie Sweeney
September 2, 2025
"Great customer service and very helpful! I would recommend them a million times."
"Thank you so much, Halie! We’re glad our team could provide helpful service, and we really appreciate your enthusiastic recommendation."
David Palmer
August 30, 2025
"Best agency around. Service was great, staff was very friendly, comprehensive and very professional. Highly recommend to all."
"Thank you for your kind words! We’re thrilled to hear our team provided friendly, professional service and that you had a great experience. We truly appreciate your recommendation!"
Aman Tsegay
August 27, 2025
"The team at Polly Piland State Farm has always been outstanding. Anytime I’ve had questions or needed to make changes to my policy, they’ve responded quickly and made the process simple. They’re friendly, professional, and always a pleasure to work with. I feel secure knowing my insurance is in their hands, and I’d definitely recommend them to anyone searching for a dependable and trustworthy agency."
"Thank you for your kind words! We’re thrilled to hear our team has been able to make the process simple and provide friendly, professional service. It means a lot to know you feel secure with your coverage, and we truly appreciate your recommendation!"
Meredith Hill
August 22, 2025
"The best staff! Everyone is so nice and helpful!"
"Thank you for your kind words! We’re thrilled to hear you had a positive experience with our friendly and helpful team. We truly appreciate your feedback!"
Simpbucks s
August 18, 2025
"Awesome Team super helpful! I’ve never had a team more welcoming and supportive than this one. They truly made sure I was taken care of to the best of their ability."
"Thank you so much for your thoughtful review! We’re thrilled to hear you felt welcomed and supported by our team. Taking care of our customers is always our top priority, and your kind words mean a lot to us. We’re always here whenever you need us!"
Dawn Pope
August 14, 2025
"Gail Vaughn is an awesome agent. Go see her for all your insurance needs."
"Hi Dawn, thank you for the kind words! We’re glad Gail could help, and we appreciate your recommendation. Our State Farm team is always here to assist with all your insurance needs."
JJ Durbin
August 11, 2025
"Extremely helpful staff here at Polly Piland State Farm. Every time I've had a question or needed to update my policy, they've been quick to respond and a pleasure to work with. I feel confident and well-protected knowing I have them in my corner. I highly recommend them to anyone looking for a reliable and trustworthy insurance agency!"
"Thank you for the kind words and recommendation! We’re glad our team has been quick and helpful whenever you needed us. It means a lot to know you feel confident and well-protected with us. We look forward to continuing to support you!"
Sigursteinn Ásgeirsson
August 8, 2025
"Polly Piland at State Farm offers outstanding customer service and truly cares about her clients’ needs—highly recommend!"
"Thank you so much for your kind words! Polly and the team truly appreciate your recommendation and are dedicated to providing the best service possible. We’re here whenever you need us!"
Candice Brierley
August 4, 2025
"Gail is always so friendly and helpful. Would recommend to all friends and family l."
"Hi Candice, thank you for your kind words and recommendation! We're so happy to hear that Gail consistently provides friendly and helpful service. We truly appreciate your support and trust in our team!"
Logan Timar
July 31, 2025
"All of the staff is great! Such a pleasant experience every time!"
"Thank you so much for your kind words! We're thrilled to hear that every experience with our team has been a pleasant one. We truly enjoy helping our customers and appreciate your continued support!"
Candice Wainschel
July 30, 2025
"The team is professional, kind, and makes everything easy to understand. I trust them with my insurance needs."
"Hi Candice, thank you for your kind words! We're so glad to hear that you feel supported and confident in our team. Making insurance easy to understand and being someone you can trust is exactly what we strive for. We truly appreciate your trust in us!"
James Stevenson
July 25, 2025
"Polly Piland’s staff were all very helpful. They provided amazing customer service. They went way beyond my expectations. Truly a pleasant experience."
"Hello James, thank you so much for your kind words! We’re thrilled to hear that our team exceeded your expectations and provided an amazing customer service experience. It’s our goal to make every interaction a pleasant one, and your feedback means a lot to us. We’re here anytime you need us!"
Edward Everette
July 24, 2025
"Very polite and helpful staff"
"Thank you for your kind words! We’re glad our team could provide polite and helpful service. If you ever need anything else, we’re here to help!"
Chad Styron
July 24, 2025
"I had a great experience! - very professional staff at this location. It’s rare to find insurance places that you can fully trust like this one here. I will be a long time customer!"
"Hi Chad, thank you for your kind words! We’re so glad to hear you had a great experience with our team and that we’ve earned your trust. Building long-term relationships with our customers is very important to us, and we’re honored to have you as part of our family. We look forward to serving you for many years to come!"
Joshua Morell
July 15, 2025
"Really impressed with the Polly Piland State Farm Agency! Their customer service was outstanding. They listened carefully to my concerns and fixed the issue much quicker than I expected. It’s clear they genuinely care about helping their clients. Highly recommend to anyone looking for an insurance team that’s both friendly and efficient!"
"Thank you so much for your wonderful feedback! We’re thrilled to hear that our team listened carefully and resolved your concerns quickly. Providing friendly, efficient, and caring service is what we strive for every day. We truly appreciate your recommendation and look forward to continuing to serve you!"
George Crocker Jr.
July 11, 2025
"I recently had an issue with my auto insurance coverage and visited Polly Piland’s State Farm office. Everyone in the office was so warm and friendly from the front desk to Polly herself who took the time to speak with me! The agent I spoke with went above and beyond to help me. She contacted the claims department on my behalf and ensured that my claim was classified correctly, ultimately reversing an increase in my premium. I’m so grateful to have had an agent who was truly on my side and committed to resolving my issue. I highly recommend Polly Piland’s office for their outstanding customer service and dedication!"
"Thank you so much for sharing your experience! We’re thrilled to hear that Polly and the entire team could provide the warm, dedicated service you deserved. Helping our customers feel supported and confident is our top priority, and your recommendation means a lot to us. Please don’t hesitate to reach out if you ever need anything else!"
Ethan Jarrell
July 3, 2025
"Polly Piland’s team goes above and beyond! Their customer service is always friendly, fast, and professional. I feel confident knowing they’re just a call away."
"Hi Ethan! Thank you so much for your kind words! We're thrilled to hear that you’ve had such a positive experience with our team. Providing fast, friendly, and professional service is what we strive for every day. We’re always just a call away and truly appreciate your trust in us!"
Tasha Strong
July 3, 2025
"Ms Natalie was very helpful and knew the answers to assist me"
"Thank you so much for the kind words! We're thrilled to hear that Natalie was able to assist you and provide the help you needed. We truly appreciate you and are grateful you chose our team to help with your insurance needs. If there's ever anything else we can do, we're always here for you! "
Ben Cowher
June 27, 2025
"Polly Piland and her team at State Farm are fantastic! They’re knowledgeable, friendly, and always go the extra mile to help with any questions or concerns. The customer service is great, and I truly feel valued as a client. Highly recommend!"
"Ben, thank you so much for your kind words and recommendation! We're honored to have you as part of the Polly Piland State Farm family. Our team truly cares about our customers, and it means a lot to hear that you feel valued and supported. We're always here whenever you need us! "
Courtney Harris
June 23, 2025
"Polly and her team are outstanding. Gail Vaughn is always able to answer questions and ready to help . I recommend them to Family and friends."
"Hello Courtney! Thank you so much for your kind words and for recommending us to your family and friends! We're thrilled to hear that our team has been able to assist you effectively. Gail is indeed a valued member of our team, and your acknowledgment of her dedication means a lot to us. Your support and trust in our services are greatly appreciated, and we look forward to continuing to serve you and your loved ones."
Jeremy Stevens
June 21, 2025
"Thank you Joan Sherron for taking the time to assist me. Insurance language can seem arcane; you "dumbed it down for me" in a way that allowed for peace of mind. All this...and I am not even a client of your agency!! Terrific customer service; two enthusiastic thumbs up."
"Hi Jeremy! Thank you so much for your kind and thoughtful words! We’re thrilled to hear that Joan was able to simplify the insurance process-even as a non-client. That truly speaks to the level of care and service we strive to provide to everyone we interact with. Please don’t hesitate to reach out if we can assist you again in the future. We’re always happy to help."
Robert Pilgreen
June 13, 2025
"Staff is great!"
"Thanks so much! We’re glad you think our staff is great—we really appreciate your support. Let us know if you ever need anything!"
Samuel Thompson
June 9, 2025
"I can’t say enough great things about this State Farm office - particularly with regard to my account rep, Jodie. From the moment she reached out about our home's coverage, she’s been incredibly clear, communicative, and genuinely helpful every step of the way. She helped me get set up with an auto insurance policy that not only fits my needs perfectly but also helps me save with my homeowners insurance. At first, the auto coverage came out to a few hundred more than my old insurance company, but the money it saves on our homeowners insurance makes it to where I still come out on top. Jodie took the time to explain everything in a way that’s easy to understand, and she’s always been just a quick call away if I ever have a question. Most importantly, she’s set my mind at ease - I feel confident knowing that I’m covered, no matter what life throws at me. If you’re looking for an agent who truly cares and takes the stress out of insurance, the folks over at Polly Piland State Farm will absolutely square you away."
"Hi Samuel, thank you so much for your kind and detailed feedback! We’re delighted to hear that Jodie provided clear, caring, and attentive service throughout your insurance experience. It’s great to know she helped you find the right coverage that balances both your auto and homeowners insurance needs while saving you money overall. Your confidence and peace of mind mean everything to us. We truly appreciate you trusting Polly Piland State Farm, and we’re always here to support you whenever you need us. Thanks again for recommending our team!"