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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mary Kathryn Hubbard

June 5, 2023

5  out of  5 rating by Mary Kathryn Hubbard
"With driving teenagers we have had the opportunity to speak with Paul on multiple occasions. He is an excellent resource for handling the specifics related to our policies as well as guiding us following "fender benders""

Mike Jordan

May 27, 2023

5  out of  5 rating by Mike Jordan
"Today I had to call regarding some life insurance questions. I spoke to a woman named Gail whom had the best personality I have encountered in months. Its unfortunate that nobody wants to take the time anymore to help others I feel as if she went above and beyond to answer all my questions while maintaining the most pleasant tone. Keep up the great job!!!"

Charles Ochelli

May 18, 2023

5  out of  5 rating by Charles Ochelli
"I recently called to inquire about setting up insurance on my jewelry and Joan was so knowledgeable, helpful and kind. 10/10 recommend Polly Piland State Farm!!"

Deana Kennedy

May 8, 2023

5  out of  5 rating by Deana Kennedy
"Super nice staff and always there when you need them."

Regina Frazier

May 5, 2023

5  out of  5 rating by Regina Frazier
"This is the best insurance agent and I would recommend the ladies to anyone!! My husband and I just recently moved from SC and these ladies helped us get everything we needed transferred over!! I greatly appreciate everything they have done for us!!"

Chrisitian Batchelor

May 5, 2023

5  out of  5 rating by Chrisitian Batchelor
"Great customer service. Staff is very knowledgeable and willing to help!"

Garrett Horn

May 2, 2023

5  out of  5 rating by Garrett Horn
"Customer service goes above and beyond! The staff has always made time to answer my questions and get in touch with me when there are changes I need to be aware of! 10/10 recommend."

Emmajean Meloth

May 2, 2023

5  out of  5 rating by Emmajean Meloth
"This office has the kindest agents and are always willing to help. I was helped by Juliana who made sure to check on my account changes and keep me updated even after a month! If you’re looking for a place to get insured, this office is the best!"

Adri MaLuna

May 2, 2023

5  out of  5 rating by Adri MaLuna
"Polly piland very professional!"

The Whaley4

April 13, 2023

5  out of  5 rating by The Whaley4
"I’m back and it felt like coming home from a short not so great vacation. Money saved from the start. Great conversation with Polly and Katelin. Thank you for taking the time and taking me back with open arms."

Ms. D

April 5, 2023

5  out of  5 rating by Ms. D
"My family and I have had a relationship with this office for well over 20 years now and ALWAYS have received EXCELLENT service. Paul is always very nice and pleasant to speak with, he handles all of my questions and issues quickly and does what best fits my family’s needs."

Thomas Bowe

March 27, 2023

5  out of  5 rating by Thomas Bowe
"I've had State Farm insurance for many years, Polly Pilands is all top notch! The Best"

Neal patel

March 13, 2023

5  out of  5 rating by Neal patel
"Darla is exceptional! Always personable and extremely knowledgeable about policy to help in every scenario."

Michael Vaughn

February 18, 2023

5  out of  5 rating by Michael Vaughn
"Polly and her staff has always been top notch, and very helpful to any needs a customer has. When it comes to insurance they are as good as it gets!!"

Mitzi Hobgood

January 12, 2023

5  out of  5 rating by Mitzi Hobgood
"We have been customers of Polly Piland for over 40 years. They have always been great to work with! Most recently Paul Pierce has helped us with a deer collision claim and he has gone above and beyond to be sure we had what we need. If I have any complaint at all it’s that the app and company website have not been easy to navigate. We highly recommend Polly Piland State Farm!"

Rex Piner

January 10, 2023

5  out of  5 rating by Rex Piner
"Polly has been my agent for 25 years. I always enjoy working with them for my insurance needs. They really go above and beyond my expectations everytime. Thank you for always taking care of me! Highly reccomend!"

Grey Mitchell

January 10, 2023

5  out of  5 rating by Grey Mitchell
"Everyone at Polly’s office is helpful and kind. They truly have your best Interest in mind and want to help. Would always recommend"

The Curtis Family

December 6, 2022

5  out of  5 rating by The Curtis Family
"Very friendly and easy to get in touch with. Handled my 1st claim perfectly with out a hitch"


November 16, 2022

1  out of  5 rating by MICKAELA BUSTOS
"No recommended, I was paying 150 u$d and from one day to another I had to pay 601u$d. I ask for the cash back and they didn’t answer. In addition, when I cancelled the auto policy, they cancelled my tenants policy and now they are charging me with the installment again. I sent emails, I called by phone but nobody gives me an answer. I’m very disappointed if you need an insurance with clear communication don’t use this one."

John Tyndall

November 5, 2022

5  out of  5 rating by John Tyndall
"I have been a customer of Polly Piland for several years now. I usually talk to Darla with most of my insurance issues and she is great. I have spoken to most all of the employees at this office and each one of them put the customer first. Anytime I go in this office I'm greeted with a friendly smile. Polly has done a outstanding job in hiring personnel. I recommend them for anyone looking insurance. Great job Polly Piland!!"

Lyndsay Drouin

October 21, 2022

5  out of  5 rating by Lyndsay Drouin
"Very sweet and welcoming team! Everyone I spoke to was knowledgable and helpful. :)"

Juliana Chaires

September 2, 2022

5  out of  5 rating by Juliana Chaires
"This office is the best in Greenville! They’re super attentive to every customers needs and are always happy to answer all of my questions. Aside from being a great insurance agency, they’re also all wonderful people!"

Emma Busby

September 2, 2022

5  out of  5 rating by Emma Busby
"I have had nothing short of a great experience after walking into the office of Polly Piland State Farm! I was immediately greeted with kindness and a bright smile from Juliana and she was able to direct me to an agent that was able to listen to what I needed and got me squared away with a claim!"

Missy Sawyer

July 31, 2022

5  out of  5 rating by Missy Sawyer
"I have been using Polly Piland's office for my insurance needs for years! They have always been extremely friendly and helpful when needed. I do not think I've ever called their office and not had my questions answered or needs met. I highly recommend!"

Beth Winstead

June 13, 2022

5  out of  5 rating by Beth Winstead
"We've been a customer of Polly Piland's for years and always been very satisficed. Recently I had to file a claim to have 2 different windshields replaced, including out of state. Paul was great to work with, followed up and helped us through the process. I recommend this agency to everyone!"