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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Julian chaires

November 24, 2023

5  out of  5 rating by Julian chaires
"Just switched my insurance policy over to Polly Piland’s and I wish I would have done this ages ago! The staff is great and Polly is such a great agent. Beyond pleased with this team."

Erick Batchelor

November 17, 2023

5  out of  5 rating by Erick Batchelor
"Spoke with Natalie Cuthrell when I called the office. She provided great service and answered all my questions. Very professional."

Cheryl Bunch

November 17, 2023

2  out of  5 rating by Cheryl Bunch
"When you have an accident they don't really investigate"

Amelia Kennedy

November 16, 2023

5  out of  5 rating by Amelia Kennedy
"Very friendly and super helpful."

Aaron Carey

November 13, 2023

5  out of  5 rating by Aaron Carey
"Customer service is very professional. I received help from their employee Juliana. She help set my stuff up and she was super helpful."

Meagan Richards

November 10, 2023

5  out of  5 rating by Meagan Richards
"Great service"

jacob

November 9, 2023

5  out of  5 rating by jacob
"Just recently talked with Juliana over the phone, and she's amazing. Patient, friendly, very easy to talk to, and broke down all the insurance terms into plain english. If you're calling in for insurance help, Juliana's your go to. Highly recommend!"

Tara Ward

November 9, 2023

5  out of  5 rating by Tara Ward
"Quick service! Amazing 🤩"

Isabella corder

November 8, 2023

5  out of  5 rating by Isabella corder
"Very friendly and helpful. Would reccommend!"

Summer Long

November 8, 2023

5  out of  5 rating by Summer Long
"Best staff! So friendly and really made made me feel at ease during the whole process!"

John Mitchell

November 3, 2023

5  out of  5 rating by John Mitchell
"Awesome professional service! Extremely helpful and kind!"

Helen Park

November 3, 2023

5  out of  5 rating by Helen Park
"Great customer service from Julianna and extremely knowledgeable. She was so helpful and was great in answering any questions I had with setting up my insurance. She made the whole process much easier than I thought it would be! I would highly recommended."

Madilyn Hampton

November 3, 2023

5  out of  5 rating by Madilyn Hampton
"The friendliest people and super fast service!"

madison nunn

November 3, 2023

5  out of  5 rating by madison nunn
"10/10 service! Super sweet staff!"

Sydney Corley

November 3, 2023

5  out of  5 rating by Sydney Corley
"Staff member Juliana was absolute amazing. She got back to me very quick and helped me with all of my needs. I was having issues with a payment and she got to me quickly and efficiently. I usually dread calls like these but she made it an enjoyable experience. Great way to start my Friday!"

Michael Kennedy

November 1, 2023

5  out of  5 rating by Michael Kennedy
"Very friendly and helpful staff! Always there to help with all your needs"

Mckenzie Cron

November 1, 2023

5  out of  5 rating by Mckenzie Cron
"spoke with natalie on the phone and she was very sweet and super helpful! every time I call I get amazing costumer service! love this place!"

Connor Sutton

October 26, 2023

5  out of  5 rating by Connor Sutton
"Everyone was very polite and proffesional!"

Molly E. Connor

October 25, 2023

5  out of  5 rating by Molly E. Connor
"I have been a client of Ms. Piland's since the 1990s and continue to be amazed by her and her office's customer service. They are always reachable any time I have a question or concern, not to mention kind and patient -- which is harder and harder to find these days. Polly Piland is best in class and I highly recommend her services."

Casey Morgan

October 24, 2023

5  out of  5 rating by Casey Morgan
"Polly and her team have the best customer service!! I highly recommend using them for all your insurance needs!!!"

Beverly Darden

October 23, 2023

5  out of  5 rating by Beverly Darden
"Outstanding service to me as a client ."

Bobby Turner

October 21, 2023

5  out of  5 rating by Bobby Turner
"I’ve been a customer of Polly’s since 1980. During this long and wonderful relationship Polly and her staff have always gone over and beyond the call of duty to help me when having to file claims. Flood, wind damage, car break ins, automobile accidents, this office Is all about helping their customers through tough times . I can not recommend anyone higher !"

Robin B. Turner

October 21, 2023

5  out of  5 rating by Robin B. Turner
"Polly and her staff offer the BEST CUSTOMER Service second to none. After a recent incident one of the agents made a special trip to our home to get necessary documents signed! Polly Piland State Farm Agency is simply the best."

Zach Civitella

October 13, 2023

5  out of  5 rating by Zach Civitella
"Polly’s team was very helpful! Great service."

Zack Hobgood

October 13, 2023

5  out of  5 rating by Zack Hobgood
"Fantastic work, with a great staff. Very helpful."