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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kylee Wenmoth

March 26, 2025

5  out of  5
rating by Kylee Wenmoth
"I received great customer service from Nate! I don’t know a lot about insurance but he was very knowledgeable and was able to answer all my questions about liability. I appreciated his fast responses and constant communication. Very friendly and I’d contact him again in the future."
We responded:
"Thank you for your fantastic feedback! We're delighted to hear that Nate provided you with great customer service and was able to answer all your questions about liability. If you need any further assistance, please don't hesitate to reach out. We look forward to assisting you again in the future!"
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Adrian Bostick

March 17, 2025

5  out of  5
rating by Adrian Bostick
"Great customer service and inviting atmosphere! Very friendly & knowledgeable for what I needed. Thanks Polly an Darla"
We responded:
"Hello Adrian, thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our customer service and inviting atmosphere. Polly and Darla are indeed very friendly and knowledgeable, and we're glad they could assist you with what you needed. If you have any further questions or need assistance, please don't hesitate to reach out. "
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Felicia P. Moore

March 14, 2025

5  out of  5
rating by Felicia P. Moore
"Great service and staff. Gail is a pleasure to work with. Informative and very helpful. Keep up the good work."
We responded:
"Hello Felicia, thank you for your kind words! We're delighted to hear that you had a great experience with our service and staff. Gail is indeed a pleasure to work with, and we're glad she was informative and very helpful. We'll be sure to keep up the good work! If you need any further assistance, please feel free to reach out. "
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Johnnie Moore

March 5, 2025

5  out of  5
rating by Johnnie Moore
"Gail was very helpful and knowledgeable. She obviously had been in the insurance business for a while. I appreciate her taking the time to explain to me what policies would best fit my situation. Again, thanks Gail you’re terrific!"
We responded:
"Hi Johnnie, thank you for your wonderful feedback! We're delighted to hear that Gail was able to assist you so effectively with her knowledge and experience. It's great to know that she took the time to explain the policies that best fit your situation. Your kind words mean a lot to us, and we'll be sure to share your compliments with Gail. If you need any further assistance, please don't hesitate to reach out. We're always here to help! "
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Patricia Shegas

March 1, 2025

5  out of  5
rating by Patricia Shegas
"I have lived down here for 11 years. Would not change insurance companies"
We responded:
"Hello Patricia, thank you for your loyalty and for sharing your experience with us! We're delighted to hear that you've been with us for 11 years and wouldn't consider changing insurance companies. Your trust and satisfaction mean a lot to us. If you ever need any assistance, please don't hesitate to reach out. We're always here to help!"
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Mary Ellen Burney

February 26, 2025

5  out of  5
rating by Mary Ellen Burney
"I cannot say enough wonderful words about Jodie Wilkerson. She helped me tremendously when my grandfather passed away. Switching over the House and Carr accounts over to my name because I inherited the properties was a breeze with her help. I couldn’t have done the exchange without her. Friendly kind, and patient during the probate process. She called me and kept me on track on a road that normally I would have been totally lost on. If anyone has experienced a exchange of property during a loss of parent or grandparent, you would understand this.. Jodie Has truly been a lifesaver. Many thanks!"
We responded:
"Thank you for sharing your heartfelt experience. We're deeply touched to hear how Jodie Wilkerson was able to assist you during such a challenging time. Her friendly, kind, and patient approach truly makes a difference, especially during the probate process. We're grateful for your trust and are honored to have been able to support you. If you need any further assistance, please don't hesitate to reach out."
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Kaitlin Frey

February 15, 2025

5  out of  5
rating by Kaitlin Frey
"I have been working with Polly Piland insurance for the past 5 years - and more specifically, I've been working with one of their agents, Jodie. I don't think people usually think "insurance" and "delight," but that is exactly what Jodie has made my insurance experience - delightful. She is so knowledgeable and friendly, I feel like I am getting the best service and advice when I speak with her. Even when we had some difficulty switching cars on my account, Jodie was sure to check in with me with updates so I was never left wondering where my ticket was in the system. I felt like I could count on her to have my best interest in mind and to do right by me. I am so appreciative for her help and care over the past 5 years - thank you, Jodie!!"
We responded:
"Hello Kaitlin, thank you so much for your kind words and for taking the time to share your experience with Polly Piland Insurance. We are thrilled to hear that Jodie has made your insurance journey delightful over the past five years. Your feedback about her knowledge, friendliness, and dedication to keeping you informed is truly appreciated. We are proud to have Jodie on our team and are glad to know she has been able to provide you with the best service and advice. We look forward to continuing to serve you and ensure your insurance needs are met with the same level of care and attention. If you ever need any further assistance, please don't hesitate to reach out. Thank you once again for your trust and support!"
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April Batchelor

February 13, 2025

5  out of  5
rating by April Batchelor
"Excellent customer service."
We responded:
"Hi April, thank you for your kind words! We're delighted to hear that you had an excellent customer service experience with us. Your feedback is greatly appreciated, and we look forward to serving you again in the future! "
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TJ Everette

February 13, 2025

5  out of  5
rating by TJ Everette
"I had a GREAT experience and the customer service was unbelievable !!! I would highly recommend to anyone that is in the need for some insurance."
We responded:
"Hi TJ, thank you so much for sharing your fantastic experience! We're thrilled to hear that our customer service exceeded your expectations. Your high recommendation means the world to us. If you or anyone you know ever needs insurance again, we're here and ready to help! "
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SANDY WOOLARD

February 2, 2025

5  out of  5
rating by SANDY WOOLARD
"Wonderful service and very reliable. I would highly recommend Polly Piland for all your insurance needs."
We responded:
"Hi Sandy, thank you for your kind words! We're delighted to hear that you found our service wonderful and reliable. Polly will be thrilled to know that her efforts have earned your high recommendation. We truly appreciate your feedback and look forward to continuing to meet your insurance needs. "
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Harold Wilson

January 31, 2025

5  out of  5
rating by Harold Wilson
"Gail has always been the friendliest person and keeps a smile on her face! She genuinely cares for all her clientele everyone that she comes in contact with is truly blessed by knowing Gail! 💛💛💛💛💛"
We responded:
"Hello Harold, thank you for your heartwarming feedback! We're delighted to hear that Gail has made such a positive impact with her friendliness and genuine care. It's wonderful to know that her dedication and cheerful demeanor have blessed everyone she interacts with. Your kind words mean a lot to us, and we're here to continue providing excellent service. Thanks for choosing us! "
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Nina Stallings

January 28, 2025

5  out of  5
rating by Nina Stallings
"Friendliest staff and always willing to answer any questions whether you walk in or call. Have done business with their office for many years and they’ve always taken great care of me."
We responded:
"Hi Nina, thank you for your kind words and for being a loyal customer for so many years! We're thrilled to hear that our staff has consistently provided you with friendly and helpful service, whether in person or over the phone. Your trust and satisfaction mean a lot to us, and we're here to continue taking great care of you. Thanks for choosing us! "
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Pam James

January 21, 2025

5  out of  5
rating by Pam James
"I have been a customer for over 50 years and never had any bad experiences. Any claims that I have had they have always been able to help me. Wonderful employees!!! Always take time to help me when I need help."
We responded:
"Hi Pam, thank you so much for your kind words and for being a loyal customer for over 50 years! We're thrilled to hear that you've had such positive experiences with us. Our team takes great pride in providing excellent service, and it's wonderful to know that we've been able to assist you whenever needed. Your feedback truly means a lot to us, and we'll be sure to share your compliments with our employees. Thank you again for your continued support!"
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Ashley Hawn

January 19, 2025

5  out of  5
rating by Ashley Hawn
"We have been with them for years. We have never had an issue and everyone is very knowledgeable, helpful and kind."
We responded:
"Hello Ashley, thank you for your long-term trust and support! We're thrilled to hear that you've never had an issue and that our team at Polly Piland State Farm Insurance in Greenville has been knowledgeable, helpful, and kind. Your satisfaction is our top priority, and we truly appreciate your kind words. We're here to continue providing you with excellent service for many more years to come!"
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Tonya Jordan

January 18, 2025

5  out of  5
rating by Tonya Jordan
"Thank you Gail for taking care of us! You answered all our questions and put our minds at ease. We’ve done business with Polly for many years and appreciate the level of professionalism and kindness."
We responded:
"Hi Tonya, thank you for your wonderful feedback! We're delighted to hear that Gail was able to answer all your questions and put your minds at ease. It's fantastic to know that you've been doing business with Polly Piland State Farm Insurance for many years. Our team in Greenville truly values your trust and appreciates your kind words about our professionalism and kindness. We're here to continue providing you with excellent service!"
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Pam Cradic

January 7, 2025

5  out of  5
rating by Pam Cradic
"State farm and I have been together for 41 plus years. Never had a problem. I strongly recommended this agency and the knowledgeable people that work there."
We responded:
"Hello Pam, thank you so much for your incredible loyalty over the past 41 years! We're honored to have you as a part of the Polly Piland State Farm Insurance family. Our team in Greenville is committed to providing knowledgeable and reliable service, and your strong recommendation means a lot to us. We're here to continue supporting you with all your insurance needs!"
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Jeffery Cradic

January 7, 2025

5  out of  5
rating by Jeffery Cradic
"I've had my life insurance with this agency since the day I was born. I love the office and the people."
We responded:
"Hi Jeffery, thank you so much for your loyalty and kind words! We're delighted to hear that you've had such a positive experience with Polly Piland State Farm Insurance. Our team in Greenville truly appreciates your trust and support. We're here to continue providing you with excellent service for all your insurance needs!"
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meka splitstone

January 1, 2025

5  out of  5
rating by meka splitstone
"They are exceptional, consistently punctual and thorough in providing information. They are also extremely family-friendly, making them highly recommended for anyone in search of a reliable agent."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that you find our team exceptional, punctual, and thorough. It's great to know that our family-friendly approach has made a positive impact on your experience. Your recommendation means a lot to us, and we look forward to continuing to provide you with reliable service! "
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Charles Truong

December 31, 2024

5  out of  5
rating by Charles Truong
"Nate was very respectful with me over the phone. He answered all of my questions clearly and in a way I could easily understand. He was very nice during our call and was thorough in addressing my concerns."
We responded:
"Hi Charles, thank you for sharing your positive experience with Nate! We're delighted to hear that he was respectful, clear, and thorough in addressing your concerns. Providing excellent customer service is our top priority, and it's wonderful to know that Nate exemplified this during your call. We'll make sure to pass along your kind words to him. We look forward to assisting you again in the future! "
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Alfonsa Merritt

December 20, 2024

5  out of  5
rating by Alfonsa Merritt
"I have been a client of Polly Piland - State Farm Insurance for 39 years and I can honestly say that I have never had a bad experience with them. From day one I have been treated with respect and each agent that I talked with throughout the years has worked with me to make sure that I got the best affordable coverage for my vehicles. I would definitely recommend Polly to my family and friends without any hesitation."
We responded:
"Hi Alfonsa, thank you so much for your loyalty and kind words! We're honored to have had you as a customer for 39 years. It's wonderful to hear that you've consistently experienced respectful and helpful service from our team. We're committed to providing affordable coverage for your vehicles, and your recommendation means the world to us. We'll continue to strive for excellence in serving you and your family and friends. If you ever need anything, please don't hesitate to reach out. We're always here to help!"
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Valerie Turnage

December 12, 2024

5  out of  5
rating by Valerie Turnage
"Gail Vaughn has to be the best help I have ever had with any agent ever!!! Fast informative and absolutely the sweetest lady ever!!! POLLY PILAND STATE FARM is hands down the best!!!!"
We responded:
"Hello Valerie, thank you so much for your enthusiastic feedback! We're thrilled to hear that Gail has provided you with the best assistance you've ever had. Her kindness truly makes a difference. We're proud to have her on our team at Polly Piland State Farm. Your satisfaction means the world to us! If you need any further assistance, please don't hesitate to reach out!"
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David Swearengin

December 8, 2024

5  out of  5
rating by David Swearengin
"They are reliable, honest, and operate with Integrity. I would recommend them to anyone. They always take time to answer any questions I have, and provide me with all options available."
We responded:
"Thank you for your wonderful feedback! We're so pleased to hear that you find our team reliable, honest, and full of integrity. It's great to know that we could answer all your questions and provide you with all available options. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out!"
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Catacliscacti2@gmail.com Hutegger1

December 6, 2024

5  out of  5
rating by Catacliscacti2@gmail.com Hutegger1
"The staff at this particular state farm location are very nice, knowledgeable and caring. They handled all of my concerns and needs when getting insurance."
We responded:
"Thank you for your kind words! We're delighted to hear that our staff at our Greenville office were able to assist you with care. We appreciate your business and your trust in State Farm Insurance. If you ever need further assistance, please don't hesitate to reach out!"
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Amariyah White

December 5, 2024

5  out of  5
rating by Amariyah White
"I truly enjoyed the atmosphere of this office due agent Gail Vaughn I would refer this office to anyone"
We responded:
"Hi Amariyah, thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the atmosphere of our office and that Gail Vaughn made such a positive impact on your experience. Your recommendation means a lot to us. If you ever need any further assistance, please don't hesitate to reach out!"
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Patricia Carmon

December 5, 2024

5  out of  5
rating by Patricia Carmon
"I would refer this office due to agent Gail Vaughn its a wonderful office"
We responded:
"Hi Patricia, thank you for your kind words! We're so glad to hear that you had a wonderful experience with Gail Vaughn and our office. Your recommendation means a lot to us. If you ever need any further assistance, please don't hesitate to reach out!"